Terms of service

Terms of Service

Last Updated: $23.12.2025$

Welcome to Virella Jewelry (“Virella Jewelry,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your access to and use of our website located at https://virellajewelry.com (the “Site”), as well as any related services, features, or content we provide (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms, you may not use our Services.

1. Eligibility

By using our Services, you confirm that:

You are at least 18 years old or the legal age of majority in your jurisdiction
You have the legal capacity to enter into these Terms
Your use of the Services complies with all applicable laws and regulations

2. Changes to These Terms

We may update or modify these Terms at any time at our discretion.
Any changes become effective once posted on the Site.

Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

3. Account Registration

Some features may require account creation. You agree to:

Provide accurate, current, and complete information
Maintain the confidentiality of your account credentials
Be responsible for all activity under your account

Virella Jewelry is not responsible for losses caused by unauthorized account use.
Notify us immediately at lamarketnet@gmail.com if you suspect unauthorized access.

4. Orders and Payments

4.1 Placing Orders

By placing an order, you represent that:

All information provided is accurate
You are authorized to use the payment method
Orders are subject to availability and payment confirmation

4.2 Payment Processing

Payments are processed securely via third-party payment processors.
We accept major credit cards and additional payment methods as shown at checkout.

We comply with applicable payment security standards (PCI DSS).

4.3 Pricing and Taxes

All prices are listed in USD, unless stated otherwise
Taxes, duties, and shipping fees are calculated at checkout

4.4 Recurring Payments

If a product or service includes a subscription or recurring charge, details will be clearly disclosed at checkout.
You may manage or cancel subscriptions by contacting support.

4.5 Cancellations and Refunds

Orders may only be canceled or modified before shipment.
Refunds and credits are issued according to our Returns & Exchanges Policy.

5. Subscriptions

5.1 Virella Jewelry VIP / Membership Plans

Virella Jewelry may offer subscription or membership programs that include benefits such as store credit, discounts, or extended warranties.

5.2 Automatic Renewal

Subscriptions renew automatically unless canceled before the next billing date.
By enrolling, you authorize recurring charges to your selected payment method.

5.3 Managing Subscriptions

You may manage or cancel subscriptions via your account or by contacting lamarketnet@gmail.com.
Cancellations must be made before the renewal date to avoid charges.

5.4 Subscription Changes

We reserve the right to modify subscription pricing or benefits with prior notice.
Changes apply starting with the next billing cycle.

5.5 Subscription Refunds

Refunds are subject to our Returns Policy and applicable laws.

6. Shipping and Delivery

6.1 Shipping Policy

Delivery times are estimates and may vary due to factors outside our control.
Risk of loss transfers to you upon delivery.

6.2 International Shipping

International orders may be subject to customs duties, taxes, or fees imposed by your country.

6.3 Force Majeure

We are not liable for delays caused by events beyond our reasonable control, including natural disasters, carrier disruptions, strikes, or governmental actions.

7. Product Information, Warranty & Care

7.1 Product Descriptions

We strive for accuracy, but minor variations in color, size, or texture may occur.

7.2 Warranty

Certain products may include a limited warranty against manufacturing defects.
Warranty details are listed on product pages or available upon request.

7.3 Jewelry Care

Failure to follow care instructions may void warranties.
Virella Jewelry is not responsible for damage caused by misuse, exposure to water, chemicals, or improper care.

8. Custom & Personalized Orders

Custom or personalized items:

Require additional production time
Are not eligible for returns or refunds unless defective or damaged upon arrival

9. Gift Cards and Store Credit

9.1 Gift Cards

Gift cards are non-refundable and cannot be redeemed for cash unless required by law.

9.2 Store Credit

Store credit:

Has no cash value
Can only be used on virellajewelry.com
Is non-transferable

10. Fraud Prevention

We reserve the right to cancel orders flagged as suspicious or fraudulent.
If canceled, we will notify you and may request verification.

11. Intellectual Property

All content on the Site — including text, images, logos, graphics, and software — is the property of Virella Jewelry or its licensors and protected by intellectual property laws.

Unauthorized use is strictly prohibited.

12. User Content

12.1 Submissions

By submitting reviews, images, or other content, you grant Virella Jewelry a non-exclusive, royalty-free, worldwide license to use such content for marketing and operational purposes.

12.2 Prohibited Content

You agree not to post content that is unlawful, misleading, defamatory, infringing, or otherwise objectionable.
We may remove content at our discretion.

13. Privacy and Data Protection

Your use of the Services is governed by our Privacy Policy.

Compliance

We comply with applicable data protection laws, including:

CCPA (California Consumer Privacy Act)
GDPR (where applicable)

Our Services are not intended for children under 13.

14. Limitation of Liability

To the fullest extent permitted by law, Virella Jewelry shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the Services.

15. Indemnification

You agree to indemnify and hold harmless Virella Jewelry and its affiliates from claims arising from:

Your use of the Services
Violation of these Terms
Infringement of third-party rights

16. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Any disputes shall be resolved through binding arbitration in New York County, New York, in accordance with the rules of the American Arbitration Association.

17. Termination

We may suspend or terminate access to the Services at any time for violations of these Terms or applicable laws.

18. Contact Information

For questions regarding these Terms, contact us at:

📧 lamarketnet@gmail.com
🌐 https://virellajewelry.com

Country/region